Skip to content
Hand-drawn hand reaching up toward a cluster of colorful app icon tiles on a navy background, with arrows looping around the group

Marketing project manager or AI? How to know what your team needs

Tech marketing teams are being asked to increase their output without necessarily increasing their headcount. We’re hearing it from our clients. Their scope is expanding—more partners, more verticals, more products. The expectation is that efficiency gains from AI tools will enable teams to take on more.

At some point, keeping all that work moving becomes a job in itself.

Traditionally, that’s when you might hire a marketing project manager (PM)—when the administrative work of moving your projects through the system is what’s slowing down progress. But now there’s another option to consider: Can AI handle enough of the project management work that you don’t need another person?

The answer depends on what kind of help your team needs.

AI can handle some aspects of marketing project management

Part of project management is administrative, and AI is getting better at that part.

AI tools can help marketing teams:

  • Turn a brief into a draft project plan and timeline
  • Create tasks and organize deliverables
  • Summarize meetings and identify action items
  • Draft briefs, agendas, and status updates
  • Track deadlines and send reminders
  • Surface information buried in emails, chats, and documents

Used well, AI can eliminate some of the coordination work that used to land on marketing PMs’ plates.

Read more: Where we use AI in recruiting—and where we don’t

Simpler workflows may not need a PM

If your team’s marketing work is relatively predictable, AI may be all the additional project management support you need.

For example, you might not need a dedicated marketing PM if:

  • You have a small team with clear ownership. Everyone knows what they own, and there aren’t many handoffs between people or teams.
  • Your projects are repeatable. You run similar webinars, campaigns, newsletters, or content programs every month with predictable processes, stakeholders, and timelines.
  • Your biggest pain point is administrative. The work is moving well; people just spend too much time taking notes, updating project plans, creating status reports, and reminding people about deadlines.
  • You have relatively few stakeholders. When decisions can be made by two or three people, there’s less need for someone dedicated to navigating the humans involved.

In these situations, a few targeted AI tools that support your existing process may give your team the extra capacity it needs.

Marketing PMs bring skills that AI tools can’t

The more complex marketing project management gets, the less it’s about updating a project plan. A skilled marketing PM understands the context surrounding the work.

They notice that your SME hasn’t responded because she’s preparing for a launch—not because she needs another automated reminder. They know which deadline can slip without consequences, and which one will derail five other deliverables. They can tell when a stakeholder needs to be pushed, when a creative team needs more breathing room, and when a “small” new request is about to blow up the schedule.

They also create accountability. AI can tell someone that an approval is three days late. A PM can figure out why it’s late, get the right people together, make a decision, and adjust everything downstream.

In other words, AI can help manage information about the work. A strong PM moves the work forward.

Read more: What enterprise hiring managers look for in marketing talent

A marketing PM can solve more complex problems

The need for a marketing PM tends to show up as complexity in addition to volume.

You may need a marketing PM when:

  • Your senior marketers have become accidental PMs. Your strategists, creative leads, or marketing managers are spending significant time coordinating other people instead of doing the work you hired them to do.
  • Every project has a lot of stakeholders. Product marketing, sales, engineering, leadership, agencies, customers, and partners all have a role—and someone needs to connect the dots.
  • Priorities are in flux. A project plan generated on Monday is outdated by Wednesday, and someone needs to understand the business priorities well enough to shuffle the work intelligently.
  • Multiple projects are competing for the same resources. Five initiatives can look perfectly reasonable individually while being completely impossible when they all need the same designer, SME, or approver.
  • Things keep getting stuck. Deadlines are slipping not because nobody knows the deadline, but because decisions, approvals, inputs, and dependencies aren't happening when they should.

If your problem is mostly administrative, AI may give your team enough leverage. If your problem is managing people, priorities, dependencies, and competing demands, you likely need a marketing PM.

The best answer might be both

The most effective choice may not be AI or a marketing project manager. It may be a marketing project manager who’s savvy with AI tools.

Think of AI as leverage for a good PM.

AI can take the first pass at a project plan, summarize the meeting, draft the status report, organize the documentation, and flag what’s overdue. That leaves the PM with more time for the work that requires judgment, context, relationships, and problem-solving.

So, looking for a skilled, AI-empowered marketing PM? Look for someone who thrives on organization, communicates confidently, is proactive, and is comfortable working across teams. They should also be curious about the power of new tools and quick to find ways to eliminate administrative work and create more capacity.

Time for a modern marketing PM? Let’s build your team.

Reach out to 2A Works